Services
Nine ways I lighten your week.
Each one follows the same habit: receive, review, complete, document, communicate, follow up. Nothing slips between intake and follow-up.
The habit behind all nine: receive → review → complete → document → communicate → follow up → escalate.
Patient Intake & Registration
Support the patient onboarding process by collecting and organizing demographic, contact, insurance, and appointment information while ensuring records are complete and accurate.
Appointment Scheduling & Coordination
Manage appointment requests, schedule and reschedule appointments, maintain calendars, send confirmations and reminders, and support an organized patient flow.
Patient Communication
Communicate professionally with patients through email, phone, messaging, and virtual platforms while providing clear information and maintaining a patient-centered approach.
Telehealth Coordination
Support virtual appointments by confirming appointments, communicating instructions, preparing administrative information, and ensuring patients and providers have the information they need before appointments.
EHR Administrative Support
Assist with administrative workflows involving patient records, documentation, scheduling, and information management while maintaining confidentiality and accuracy.
Insurance Verification
Assist with reviewing insurance information, eligibility, coverage details, and documenting verification results for administrative follow-up.
Prior Authorization Support
Assist with gathering required information, tracking authorization requests, documenting updates, and following up on outstanding authorization tasks.
Medical Billing Support
I have foundational knowledge of medical billing and coding concepts, including CPT, ICD-10, HCPCS, EOBs, claims, denials, and insurance workflows, and can provide administrative support within this scope.
General Healthcare Administration
Support healthcare teams with data entry, documentation, email management, calendar management, follow-ups, records organization, and other administrative tasks.
Not sure which one you need?
Describe your bottleneck (missed follow-ups, messy calendars, insurance paperwork) and I'll suggest where to start.