Patient flow
Getting people booked, welcomed, and kept in the loop.
- Patient Coordination
- Appointment Scheduling
- Patient Intake & Registration
- Patient Communication
Skills · 12 areas
Practical skills, honest tool levels.
Twelve areas I use in daily administrative work, grouped by where they help most. Where my experience comes from training or internship practice, I label it as training and practical exposure.
Records & systems
Notes, files, and virtual visits kept accurate and current.
- EHR Administrative Support
- Telehealth Coordination
- Documentation
- Data Entry & Organization
- Medical Terminology
Coverage & admin
Insurance detail and back-office work, followed through.
- Insurance Verification
- Prior Authorization Support
- Healthcare Administration
Every skill above appears in a documented case file. See them at work
Toolbox
Tools and systems.
The software I work in every week, with plain labels about depth.
Labeled honestly
Training exposure marked as such
Healthcare Systems
- TherapyNotesTraining/Practical Exposure
- EHR/EMR workflowsTraining/Practical Exposure
- Telehealth workflowsTraining/Practical Exposure
CRM
- HubSpotTraining/Practical Exposure
Productivity
- Gmail
- Google Calendar
- Google Docs
- Google Sheets
- Google Workspace
Healthcare Knowledge
- Medical terminology
- HIPAA/privacy principles
- CPT
- ICD-10
- HCPCS
- EOBs
- Insurance workflows
For software where experience is primarily through training or practical exposure, use "Training/Practical Exposure" rather than claiming advanced proficiency.
See the skills at work.
Every skill above appears in a documented case file.